Terms of Service
Last Updated: October 1, 2026
Welcome to JM’s Clean. These Terms of Service govern your use of our website and your interactions with JM’s Clean regarding cleaning service inquiries, estimates, and related communications.
By using this website, you agree to these Terms of Service. If you do not agree with these terms, please discontinue use of the website.
1. About JM’s Clean
JM’s Clean provides professional cleaning services based in Pacifica, California, serving customers throughout Pacifica and surrounding Peninsula and Bay Area communities.
Services may include:
House Cleaning
Regular Cleaning
Office Cleaning
Deep Cleaning
Airbnb & Vacation Rental Cleaning
Move-In/Out Cleaning
Service availability may vary depending on location, property requirements, scheduling, and the scope of work requested.
2. Website Use
You may use the JM’s Clean website to learn about our services, contact us, request an estimate, and submit information related to your cleaning needs.
You agree not to use the website:
For unlawful or fraudulent purposes
To interfere with website security or functionality
To attempt unauthorized access to website systems or information
To knowingly submit false or misleading information
To distribute malicious software, spam, or harmful content
We may modify, suspend, or discontinue website features when reasonably necessary.
3. Cleaning Service Requests
Submitting a contact form, estimate request, or other inquiry does not automatically create a service agreement or guarantee an appointment.
Cleaning services are subject to availability and confirmation.
Before service, JM’s Clean may request additional information about the property, including its size, condition, location, access, requested cleaning tasks, and other information necessary to understand the requested work.
4. Estimates
Customers may request an estimate through the JM’s Clean website or available contact methods.
An estimate is based on the information available at the time it is provided. Pricing or service requirements may need to be adjusted if the actual property condition, size, requested work, accessibility, or other relevant circumstances differ materially from the information originally provided.
Any applicable pricing and scope should be confirmed before service.
5. Scope of Cleaning Services
The exact tasks included in a cleaning appointment depend on the service selected and the agreed scope of work.
Certain requests may require additional time, different service arrangements, or may not be available.
Customers should communicate important priorities or special cleaning requests before the scheduled service whenever possible.
6. Property Access
Customers are responsible for providing reasonable and authorized access to the property at the agreed service time.
Any entry instructions, access codes, parking information, building requirements, or other relevant access details should be communicated in advance.
Customers should only provide access instructions they are legally authorized to provide.
7. Customer Responsibilities
To help cleaning services proceed efficiently, customers should provide accurate information about the property and requested service.
Customers are also responsible for identifying any special circumstances that may affect the cleaning service, including restricted areas, delicate items, unusual surfaces, property access limitations, or other relevant concerns.
Valuable, fragile, or irreplaceable items should be secured appropriately before service.
8. Scheduling and Changes
Cleaning appointments are subject to scheduling availability.
If you need to change or cancel an appointment, please contact JM’s Clean as soon as reasonably possible.
Any specific cancellation, rescheduling, deposit, or related policies communicated when a service is booked will apply to that appointment.
9. Payments
Pricing, payment methods, payment timing, and any applicable charges should be communicated as part of the service arrangement.
Customers are responsible for paying agreed charges for services provided.
The website should not be interpreted as establishing a particular payment method or payment schedule unless specifically stated.
10. Cleaning Results
JM’s Clean aims to provide professional cleaning according to the agreed service scope.
Cleaning results can vary depending on factors such as the condition and age of surfaces, existing stains, wear, damage, buildup, materials, accessibility, and other property-specific circumstances.
Cleaning services cannot necessarily restore damaged, permanently stained, worn, deteriorated, or otherwise compromised surfaces to their original condition.
11. Photos and Portfolio Content
Images displayed on the JM’s Clean website may include business photography, illustrative imagery, stock photography, or other visual content used to explain services.
Images should not be interpreted as a guarantee that every property will achieve identical results.
Customer property photographs should only be publicly used as portfolio or marketing material when JM’s Clean has the appropriate permission or other lawful basis to do so.
12. Website Content
We make reasonable efforts to keep information on the JM’s Clean website useful and current.
However, website content may change, and information regarding services, service areas, availability, or other business details may not always reflect every individual circumstance.
Contact JM’s Clean directly to confirm information relevant to a specific cleaning request.
13. Intellectual Property
Unless otherwise stated, the JM’s Clean name, website copy, branding, graphics, design elements, and original website content are owned by or licensed for use by JM’s Clean.
Website content may not be copied, reproduced, republished, distributed, or commercially exploited without appropriate permission, except where allowed by law.
14. Third-Party Links
The website may contain links to websites or services operated by third parties.
JM’s Clean does not control third-party websites and is not responsible for their content, availability, security, terms, or privacy practices.
Use of third-party websites is subject to their respective terms and policies.
15. Limitation of Liability
To the extent permitted by applicable law, JM’s Clean is not responsible for indirect, incidental, special, or consequential losses arising solely from use of, or inability to use, this website.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.
16. Privacy
Information submitted through the JM’s Clean website is handled in accordance with our Privacy Policy and applicable requirements.
Visitors should review the Privacy Policy for additional information about how personal information may be collected and used.
17. Changes to These Terms
JM’s Clean may update these Terms of Service from time to time to reflect changes to our website, services, business practices, or applicable requirements.
Updates may be posted on this page with a revised “Last Updated” date.
Continued use of the website after an update constitutes acceptance of the revised terms to the extent permitted by applicable law.
18. Governing Law
These Terms are governed by applicable laws of the State of California and applicable federal law, without limiting any rights that cannot lawfully be waived or restricted.
19. Contact Us
If you have questions about these Terms of Service, please contact JM’s Clean through the website or using the business contact information below.
JM’s Clean
Pacifica, California
Serving Pacifica and surrounding Peninsula and Bay Area communities.
Email: bp580237@gmail.com
Phone: (415) 559-6533